Frequently Asked Questions
About stock photography
What is Colaimages.com?
Colaimages.com is a stock photography agency specializing in vintage images. Its clients buy images to use them in their projects, including websites, educational, historical research, advertising campaigns, editorial works, textbooks, brochures, reports, and presentations.
What is stock photography?
Stock photography is a digital photographic archive whose images can be used in a large number of custom applications, according to the licensing terms. You purchase the rights to use the image rather than assigning a photographer to shoot.
What are the benefits of using stock photography?
The main benefit of digital stock photography is that you can see the final images before you license the right to use them. Using an image that already exists saves you the time and expense of a custom photo shoot.
Whenever you need real vintage photographs, using images that already exist is the only option, as you cannot assign a photographer to shoot in the past.
About licensing images
What does it mean “to license an image”?
When you "purchase" an image on Colaimages.com, you are actually purchasing a license for the right to use that image, subject to and governed by the license rights available for our products.
What is a Royalty-Free (RF) license?
RF is a type of stock photo license that provides for an unlimited use of an image in any media defined in the licensing terms. A RF license is based only on the file size of the image and not its specific use. You do not have to pay any additional fees on a use-by-use basis. Once you purchase a RF license, you may use the licensed image multiple times for multiple projects, without paying additional fees.
What is a Right-Managed (RM) license?
RM is a type of license that provides for a limited use of an image. RM licensing imposes restrictions on usage, such as limitations on size, placement, and duration of use. Usually also the territory of use is limited, but with a Colaimages.com RM license you can use the image worldwide without restrictions. Pricing is calculated once you choose the usage details.
What kind of license can I purchase at Colaimages.com?
The images provided by Colaimages.com are licensed either RF or RM, according to the image itself. Regular images are licensed RF, while premium images can only be licensed RM.
What do the small green or red small squares next to the thumbnails mean?
The green square indicates RF (Royalty Free) license, and the red square RM (Right Managed) license.
How may I use the image I have licensed RF?
You can use our RF images for every project, as long as you like, except for the images marked "For editorial use only".
What is the editorial use?
Editorial use means that the image can be used to illustrate matters of general interest, for educational and cultural purpose, or newsworthy events, but not for a commercial purpose.
May I use an editorial image for a commercial purpose?
In some cases you can use an editorial image for a commercial purpose, but only if you obtain the necessary clearance from the owner of the copyright (usually the photographer) and from the model portrayed (so-called "model release"). In a few other cases, usually photos of celebrities, you cannot use an editorial image for a commercial purpose.
Do you provide releases to use your images for a commercial purpose?
No, we do not. In some cases it is impossible to find both the owner of the copyright and the model portrayed in the photo, simply because our images are old, and most of the times the photographer is unknown. However, in most cases the copyright has expired. For instance, in the USA the images taken before 1923 are part of the commons. You should clear the matter with your lawyer before using images for a commercial purpose, as it is a complicated issue.
Do you offer extended (exclusive use) licensing?
Please contact us if you want to be the exclusive user of an image.
Do you offer subscription?
No, however sometimes Colaimages.com offers regular image packs RF at a discount price.
Where can I see the price of the images?
Prices for RF images are available right when you select an image details page. Once you pay the fee for an RF image, you can use the image as frequently as you like. Prices for RM images are available once you have chosen the intended use of the image.
Managing my account
What are the benefits of registering on Colaimages.com?
Registration on Colaimages.com is quick and easy. Once you register, you can create and save lightboxes to organize your favorite images.
What is a Lightbox?
Your personal Lightbox is a storage area for your favorite images. You can create an unlimited number of lightboxes in which you can save images for different projects.
How does a Lightbox work?
You must create and name a lightbox first. Click on the icon Lightbox next to the Cart icon. Once you have created the lightbox, click on the icon Add to lightbox to insert in the lightbox the image you have chosen. To edit the lightbox, click on the link with the name of your lightbox that appears in the list of your lightboxes.
How can I update my personal account information?
Once you are registered, you can modify your account information by accessing your profile under the Account Maintenance heading at the top of any page, and then clik on Account Information.
What do I do when my member name or password doesn't work?
If you are re-directed to a login error page, make sure your caps lock is off since your password and member name are case sensitive. Also, check your cookie settings to ensure they are on a medium privacy level, and clear all cookies and cache in your browser.
Where can I see my purchase and download history?
To access information pertaining to your account and account activity, click on Account Maintenance at the top right of each page. There you will see a list of your purchases.
How to buy an image on Colaimages.com?
1. Open an account
2. Search the image and then click on Add to Cart
3. Pay with Paypal
4. You will receive an receipt via email together with a download ID. Click on Download Area and enter the Download-ID you have received in the e-mail and then click Start Download.
What method of payment do you accept?
Colaimages.com accepts credit cards via Paypal. We also accept payments by International Money Order. Contact us for the details. Please include an order form with your mailed payment.
Which currency do you charge in?
Colaimages.com prices are in Euros and we charge in Euros. The actual conversion to your local currency is done by your credit card company at the moment of the purchase, based on our fixed Euro price.
What sizes do your photos come in?
Colaimages.com photos come in three different sizes. Images come in as:
- Web (small, 500 pixels @ 72dpi);
- Web Plus (large, 1500 pixels @72dpi);
- Print (as large as 4000 pixels @ 300dpi).
Each image has size and price information detailed underneath the chosen image.
What do I do when I'm having download problems?
If you experience download problems, please contact Customer Service with the Code number and Colaimages.com will email the file to you immediately.